I want to restore my computer back to factory ( f9 from the boot menu) if i copy all my stuff that I want to my external TB will things like bookmarks go over if I transfer mozilla out of the program files. And also if i copy (not make a shortcut) my Microsoft office pack over will it be useable on the new set up if i dont have the cd keys or cd anymore? I am very basic with computers. Any help is appreciated.

T x

If you're worried about losing your bookmarks you can use firefox sync.

Microsoft Office will not transfer over though so you're going to have to retrieve those keys.

how do I retrieve them? Are they on my comp?

How did you purchase it?

From the shop, 4 years ago. I dont have the info or original discs or box. I am screwed huh?

Nah there's software that can retrieve keys. Try this

http://www.magicaljellybean.com/

you just made my day it found them no problems, ty Ice x

http://lmgtfy.com/?q=how+to+backup+firefox+bookmarks

and no you can't just copy office files and expect it to work

you need to reinstall office from the installation files.

If you make a disc image using any reputable free/basic imaging software, all your data will be intact including configurations/bookmarks/cdkeys etc.

However, reloading the image would defeat the purpose of loading the factory default settings
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I'm going to respect the moderated forums but I just had a bad ass burn that would have been completely uncalled for.

Google "windows expert tool". Recovers shitton of your keys and things stored in registry. Best one i've found so far.
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Thank you Picka I kept that one